Question 1

Are credits real money?

Accepted Answer

No. All credits on Galaxy Games are virtual and have no monetary value. We're a social play platform built for entertainment.

Question 2

Do I need an account to play?

Accepted Answer

No account required. Just visit the home page and press SPIN. Optional accounts are coming soon.

Question 3

How do I claim daily bonuses?

Accepted Answer

Visit the Promotions page each day. Bonuses auto-credit when you start your next session.

Question 4

What if my reels look frozen?

Accepted Answer

Refresh the page. If the issue persists, contact Stellar Support via the chat widget at the bottom right.

Question 5

Can I play on mobile?

Accepted Answer

Yes. Galaxy Games is fully responsive and optimized for phones, tablets and desktops alike.

Question 6

How is fairness ensured?

Accepted Answer

Our spin algorithm uses cryptographically secure randomness with weighted symbol distribution, audited internally each quarter.

Stellar Support

Frequently Asked